How do I reset my password?
You can change your password from Harvest ID or, if you’ve forgotten your password, reset it from the Harvest ID sign-in screen.
Changing your password
- Head to https://id.getharvest.com and sign in if needed. Or, from your Forecast account, click your name at the top right and select My profile, which will bring you to Harvest ID.
- Click into the Security section.
- Click the green Change my password button. You’ll receive a password reset email with a link you can follow to set a new password.
Note that if you want to reset your password because of suspected unauthorized access to your Harvest ID, we recommend that you instead click the link to sign out everywhere. This will immediately end all of your active sessions and automatically send a password reset link to your email; please follow that link right away to change your password and prevent others from accessing your account.
Resetting a forgotten password
If you’ve forgotten your password and can’t sign in:
- Head to https://id.getharvest.com.
- Click the Forgot password? link.
- Enter your Forecast email address and click the Send link button. You’ll receive a password reset email with a link you can follow to set a new password.
What if I don’t receive the password reset email?
If you’ve requested a password reset email but haven’t received it, there are a few possible reasons:
- When requesting a password reset email via the Forgot password? link, you entered an email address that doesn’t have a Harvest ID. It’s not unusual for people to forget that they originally signed up using their private address instead of their company address, for example, or a generic address at their domain (info@ or hello@, etc.) instead of their individual one. Make sure that you’re entering the email address associated with your Harvest/Forecast accounts and that there aren’t any typos.
- The email went to your spam folder or was otherwise filtered. Check your junk mail or search for emails sent from [email protected] to see whether it arrived successfully but was sent somewhere besides your main inbox.
- The email has been queued for delivery, which means that your email provider or IT department is blocking or delaying emails from us. Check in with them and ask them to add [email protected] to their list of approved senders.
If you need additional help with resetting your password, please contact our support team.