My Harvest account is connected to another Forecast account. What should I do?
Your Harvest account can only be connected to one Forecast account. If someone else on your team has connected your Harvest account to a different Forecast account, you have two options to resolve this:
- Ask a teammate with View and Edit permission to invite you into their Forecast account.
- If you’re an Administrator in Harvest, you can request access by going to Settings > Integrations in Harvest. Under Forecast, click Request access from [name] (the person who set up the Forecast account). On the next page, click Request access from [name]. This will send an emailed request for access to that person.
- If you’re not an Administrator, you’ll need to ask a teammate externally to invite you.
- Once you’ve been invited, accept the emailed invitation to gain access the Forecast account that is already connected to your Harvest account.
- Disconnect Harvest from that instance of Forecast so you can connect your Forecast account. To do so, sign in to Harvest, click on Settings (upper right corner), navigate to the Integrations section and click Disconnect next to the Forecast connection that’s listed. This allows you to then connect Harvest to your Forecast account.